Struggling to balance borrower expectations with high loan volumes? You’re not alone. As lenders work diligently to support their customers during a time of unprecedented volume, technology has been brought to the forefront as a means of achieving scalability and delivering top-notch service. Through automation, lenders can free up employees to spend more time cultivating the long-lasting customer relationships that the mortgage industry was built on.
In this episode, hear from Eric Kujala, Product Marketing Director, ICE Mortgage Technology, and Nolan Johnson, Sales Engineer, HPA, A Cognizant Company, as they discuss how the mortgage industry is harnessing the power of robotic process automation (RPA) and Artificial Intelligence (AI) today and the key things to consider when evaluating RPA for your business.